Hello Barbara, Thank you for taking the time to share your feedback. We truly appreciate your thoughts and are sorry to hear that our Pure Sandalwood Incense Sticks did not meet your expectations.
As we are based in India, sandalwood has been an integral part of our daily lives and traditions for generations. The incense we offer is made from 100% natural sandalwood essential oil, just as it has been traditionally used in India for centuries. We understand that fragrance preferences and experiences can vary, especially across regions, and we are sorry you felt it differently.
We hope that despite this, you might still enjoy exploring some of our other natural incense collections. Thank you also for your kind words about our delivery service – we truly appreciate your support.
Warm regards,
The Naathi Team
