These are the most beautiful incense ever. The smell is divine and stays for ages afterwards.
I decided to try the oud perfume, I normally get the other one (which us still my fave) but this is lovely too and it stays on the skin all day
These pure sandalwood incense sticks are my all time favourite! Absolutely divine scent
Wish they would burn properly. I followed instructions.
As i love these products
Sadly, this is not pure sandalwood. Very disappointing. Am familiar with pure sandalwood from years ago. This is definitely not it. A pity. Have passed on the items to others who might enjoy the scent but sandalwood it is not. Very good and prompt delivery service nevertheless.
Hello Barbara, Thank you for taking the time to share your feedback. We truly appreciate your thoughts and are sorry to hear that our Pure Sandalwood Incense Sticks did not meet your expectations.
As we are based in India, sandalwood has been an integral part of our daily lives and traditions for generations. The incense we offer is made from 100% natural sandalwood essential oil, just as it has been traditionally used in India for centuries. We understand that fragrance preferences and experiences can vary, especially across regions, and we are sorry you felt it differently.
We hope that despite this, you might still enjoy exploring some of our other natural incense collections. Thank you also for your kind words about our delivery service – we truly appreciate your support.
Warm regards,
The Naathi Team
The most lovely mixture of warm soothing fragrance that flows through my home🙏.Absolutely love it and even a couple drops in my bath.
Very special feeling.
Absolutely ❤️ this product.My go to for all wonderful energy and quality.
Takes me back to India.
Smells really authentico!
Outstanding quality Incense and oils. Highly recommended it made with good product,
Love Sandalwood and the fact that this burns for ages is awesome.
Smelt at a recent fair, was blown away and followed the smell, met the lovely owners and bought more incense once I had spiritual experiences with what I purchased, best incense around. Hands down.
Amazing quality products with such a beautiful aroma my absolute fav. Brand xxx
Thank you I love dhoop sticks one of my favorite incense fast delivery would highly recommend Naathi for all incense
Beautiful quality incense. Love the smell. Great customer service fast delivery.
One of my favourites and all my friends and guests always compliment the ambient aroma from Yatra incense, everyone loves it!
Lovely sweet scent and perfect for manifesting prosperity and abundance rituals!
I fell in love so hard on pure sandalwood from parimal! Literally my favourite scent ever and it lasts long time. Very luxurious and rich aroma
These are the best incense I have ever used they are great
There’s just a lack of loving, caring and honest connection. Feels like loss of energy when people don’t really care about their clients. Didn’t communicate that there would be hold up’s with the order. Wanted my birth date simply so they could advertise on my birthday and never sent the birthday gift they once said they would initially. Will look for new supplier as the product is beautiful though.
Dear Poppy
I hope this message finds you well. Firstly, I want to extend my sincerest apologies for the delay in processing your order. Your feedback is incredibly valuable, and I'm truly sorry for any inconvenience or frustration this may have caused you.
I want to provide some context regarding the delay. We recently participated in the GoGreen event, which demanded a significant portion of our time and resources during the time you placed your order. Regrettably, this resulted in a delay in processing everyone's orders, including yours. I fully understand how important timely communication and delivery are, and I'm genuinely sorry for falling short of your expectations in this regard.
I want to assure you that every customer is equally important to us, and we strive to provide the highest level of service to each and every one. As a sole proprietor, managing both personal and business obligations can indeed become overwhelming, especially during busy periods like festivals. However, I acknowledge that this is not an excuse for any lapse in communication or service.
Your feedback serves as a valuable reminder for us to continuously improve our processes and communication channels. Rest assured, we are taking proactive steps to ensure better communication and service standards in the future.
Additionally, I want to address the matter of gathering data on birthdays. While we haven't yet initiated the gift-giving aspect, it's a feature we're actively working on. We kindly request that you update your date of birth on the Aromapoints section of our platform, and please watch out for a special token of appreciation, likely around your next birthday.
Once again, I apologize for any inconvenience caused, and I genuinely appreciate your understanding and patience. If there's anything further I can assist you with or if you have any concerns, please don't hesitate to reach out to me directly.
Thank you for your continued support and for choosing our products. We look forward to serving you better in the future.
Warm regards,
Sujeetha
Honestly will never buy another brand. This incence actually permeates everything in my house so it smells amazing even when not burning. Love it
